Returns & Exchanges

At Hello Clio, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether the fit isn't quite right or you've changed your mind, our team is here to ensure your shopping experience remains effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.